Your agreement with us
When you rent a home from us, you will be asked to sign an agreement.
This agreement is a legal contract that make it clear:
- what you are responsible for
- what we are responsible for
It also sets out the legal terms and conditions of your tenancy, such as;
- How much rent you need to pay and anything else that is included in your rent
- How and when we may decide to increase the rent
- How you or Bromford may end your tenancy
- What things you must ask our permission for
What types of agreement do we offer?
Starter Tenancy
- Most of our new customers are given this type of tenancy.
- Starter Tenancies are usually for 12 months but if you are not meeting the tenancy terms and conditions they can be ended after 6 months.
- Towards the end of the Starter Tenancy, we will review if you have met the terms and conditions of your tenancy and decide whether to:
- Offer you an Assured tenancy
- Extend the tenancy – this can be up to a maximum of 18 months.
- End the Tenancy by giving you notice to leave.
Fixed Term Tenancy
- We no longer give anyone this type of tenancy
- If you already have a Fixed Term Tenancy, it will set out how long the tenancy has been given for, usually this is for 5 years, but in some circumstances might be more or less than this.
- Towards the end of the tenancy, we will review if you have met your terms and conditions of tenancy and decide whether to:
- Offer you an Assured Tenancy or,
- End the Tenancy by giving you notice to leave.
Assured Tenancy
- Most of our existing customers have this type of tenancy.
- Some tenants will also have the Right to Acquire their home - please ask your Neighbourhood Coach for more information.
- Customers who were previously secure tenants either with Cotswold or Lichfield District Councils may also have the Right to Buy .
- There is no set end date on this type of tenancy, they can only be ended if you breach the terms of your Agreement, and we get a Court Order or if you give notice to Bromford to end your tenancy.
Enhanced Assured or Assured Protected Rights Tenancy
- If you previously had a Secure tenancy with South Gloucestershire Council, Cotswold or Lichfield District Councils when the management was transferred to Bromford then you will have either an Enhanced Assured or Assured Protected Rights tenancy with Bromford.
- These tenancies have all the same rights as an Assured Tenant above, but in addition you will usually also have the Right to Buy your home, if the home you live in qualifies.
- There is no set end date. They can only be ended if you breach the terms of your Agreement, and we get a Court Order or if you give notice to Bromford to end your tenancy.
Secure Tenancy
- We no longer give this type of tenancy.
- If your original tenancy began before January 1989 or you have exchanged with someone with a Secure Tenancy, then you are likely to have a Secure Tenancy.
- As a Secure Tenant you usually have the Right to Buy your home, if the home you live in qualifies.
- There is no set end date. They can only be ended if you breach the terms of your Agreement, and we get a Court Order or if you give notice to Bromford to end your tenancy.
Licence
- If the home you live in shares facilities (such as a kitchen), or is short stay (such as a hostel) you will have a Licence to say in the property
Get a copy of your agreement
You can view a copy of your tenancy agreement in your online account, or you can contact your neighbourhood coach for a copy.
