Complaints are important to us. We need to know if something goes wrong, so we can put things right, learn from our mistakes and take action to prevent it from happening again.
Make a complaint online
Log in to your online account, and use the button on this page to make a complaint. This is the easiest and fastest way to let us know something is wrong.
Make a complaint offline
- Call us on 0330 1234 034
- Write to us at: Bromford, 1 Exchange Court, Brabourne Avenue, Wolverhampton Business Park, Wolverhampton, WV10 6AU
- Speak to your neighbourhood coach.
At any stage of your complaint, you can contact the Housing Ombudsman to ask for their support.
